Privacy Policy

1. Introduction

1.1 This Privacy Policy explains how Golden Deals GH, along with its affiliates (hereinafter referred to as“we”, “us” or “Golden Deals GH”), collects, uses, shares, transfers and protects the personal information of the user (hereinafter referred to as “you”) and the corresponding rights of the user. Personal information refers to any information related to a natural person that has been identified or is identifiable. [1] Within the meaning applicable law, we will act as a data controller when we process your personal information.

1.2 This Privacy Policy shall apply to platforms on which it is displayed, including but not limit to the Golden Deals GH site, products, and services, and other platforms which link to this Privacy Policy. If this Privacy Policy does not cover certain specific personal information processing scenarios, we will explain it to you in the form of supplementary policies or pop-up windows.

1.3 We shall process your personal information in different scenarios based on different legal reasons, such as performing contracts and providing products and/or services to you, based on legitimate business interests or with your prior consent, as further detailed below. You will always have the right to object to the processing of your personal information on grounds relating to your particular situation.

2Personal Information collected by Golden Deals GH

In any scenario in which you interact with us, we are likely to ask you to provide personal information. If you do not provide the relevant information, you may in certain situations not be able to achieve the specific purpose for a particular scenario. For example, you cannot purchase a Golden Deals GH product; our call center cannot reach you and provide you with pre-sales and after-sales service; or you cannot download updated software systems and/or applications.

Here are some of the scenarios where we collect your personal information:

2.1 When you register for an account and purchase a Golden Deals GH product, you shall provide relevant personal information, such as user name, gender, phone number, email, mailing address, zip code, consignee information, method of payment and bank account information, etc.

2.2 Where permitted by law, Golden Deals GH shall also obtain data about you from third-party sources. For example, when you use a third-party network account to register for an account in Golden Deals GH or login to our website, Golden Deals GH will obtain your account information from a third-party network service company. Depending on your choice of third-party network account, we may collect your WeChat account, QQ number, Alipay account, Facebook or Google account information. In such case, only the account information, such as Account ID, e-mail address, and profile picture, will be obtained.

2.3 If you participate in one of Golden Deals GH offline product experience events, we will also ask for information such as your name, gender, email address, and phone number.

2.4 Your information shared through Golden Deals GH Community, such as your personal photos uploaded at a Shot On Golden Deals GH event; your thoughts and experiences shared through forums and friends, etc.

2.5 We may legally obtain information about you from other sources, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

3. How Golden Deals GH will use your Personal information

Golden Deals GH will use your personal information based on the following purposes. One or more purposes may be applied at the same time. If we use your personal information beyond the following purposes or the scope allowed by the law, we will obtain your consent again on the basis of special purpose needs.

3.1 Used for authentication, security, fraud monitoring, archiving and backup purposes to ensure the security of products and services provided to you by Golden Deals GH. The legal basis for such processing is our legal obligation to implement appropriate technical and organizational measures to ensure a level of security of such processing.

3.2 Provide you with services such as order processing; receipt and delivery of goods; refund of payment for goods; after-sales maintenance; implementation of electronic security plans; push system upgrade information, and other similar purposes. The legal basis for such processing is the proper performance of the contract we enter with you when you purchase our products and/or services

3.3 Contact you directly. In the process of providing products and services to you, we may contact you directly based on the contact information you have provided us. For example, if you post content on the Golden Deals GH website indicating that you have a complaint about a Golden Deals GH product or service, or need technical assistance from Golden Deals GH, we will contact you to obtain further information and provide you with assistance. The legal basis for such processing is the proper performance of the contract we enter with you upon your purchase of our products and/or services.

3.4 Help Golden Deals GH to improve products and services.

3.5 With your consent, Golden Deals GH may send you our latest product and service information, and may also send you holiday greetings. You may choose to unsubscribe at any time if you do not wish to receive such information. The legal basis for such processing is your consent.

4. Instructions on the use of Cookies and similar technologies

4.1 In order to ensure that the website works well, Golden Deals GH will use cookies and similar technologies such as pixel tags and website beacons. Cookies are plain text files that are stored on a computer or mobile device by web server. The content of cookies can only be retrieved or read by the server that creates it. Each cookie is unique to your web browser or mobile app. Cookies usually contains some identifiers, commonly-used information and other details. For instance, you can reduce the number of login authentications needed and improve your experience through cookies technology when browsing different web pages of Golden Deals GH website. Otherwise, you may not be identified as the same person and may be asked to enter the authentication information again if logging onto to Golden Deals GH website and then be required to go to another web page of Golden Deals GH website.

4.2 These technologies help Golden Deals GH and third party service providers to better understand user behavior, tells Golden Deals GH which section of Golden Deals GH website you have browsed, and measure and improve the effectiveness of Golden Deals GH’s services. Golden Deals GH will not use cookies for any purposes other than as described in this policy. You can manage or delete cookies based on your own preferences. However, please note that some Golden Deals GH services may be designed to require the use of cookies and disabling cookies may affect your rights to use these services or some of these features.

4.3 In addition to cookies, Golden Deals GH also uses other similar technologies such as local storage, web beacons, and pixel tags on its website. Like local storage of HTML5, this can cache frequently-used data related to you so that such data can be rendered to you quickly when you switch between different web pages of the Golden Deals GH website. For another example, an email sent to you may contain a click URL linked to the content of the website. If you click on the link, this click will be tracked to help Golden Deals GH better understand your product and service preferences and improve customer service. Web beacons are usually transparent images embedded in websites or e-mails. With the help of the pixel tags in emails, Golden Deals GH can know whether the email content is effectively served to the user.

4.4 We partner with a third party to display advertising on our website or to manage our advertising on other sites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests.

5. How Golden Deals GH can share personal information

5.1 We will disclose your personal information between affiliates or subsidiaries and ensure that the same level of protection is provided for your personal information between affiliates and subsidiaries.

5.2 Golden Deals GH will disclose your personal information to its service providers under certain circumstances. For example, when you purchase Golden Deals GH products through Golden Deals GH’s online store, Golden Deals GH will disclose your product purchase and shipping information to our authorized logistics service provider. As another example, when you purchase Golden Deals GH products through Golden Deals GH’s online store, your payment information will be processed by our contracted payment service providers. Golden Deals GH requires such service providers to comply with relevant cybersecurity laws and regulations (such as PCI DSS, ISO 27001 certification).

5.3 In addition, Golden Deals GH shall disclose your information to public authorities with jurisdiction over the territories in which we operate to provide personal information of our users in compliance with the law or in the performance of legal procedure. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request

5.4 In any case of sharing your personal information with third parties, we endeavor to disclose it to such third parties only to the extent permitted by law and we require data recipients to process and protect your personal information in compliance with applicable laws and regulations

5.5 Golden Deals GH promises not to sell personal data to any third party and guarantees the legitimate and fair use of user information only to the extent permitted by law.

6. How you access and control your personal information

6.1 Golden Deals GH will take the appropriate technical measures to ensure that you can access, update, correct and delete your own registration information or other personal information provided when using Golden Deals GH services. When you access, update, correct and delete the aforementioned information, you may be asked for authentication to protect the information security.

6.2 You are also entitled, to restrict under certain circumstances the processing of your personal information and to request a copy of the personal information you provided us in a structured, commonly used and machine-readable format.

6.3 You can control your own personal information.

6.4 You should be aware that any information you provide in public areas, such as Golden Deals GH Social Media, may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

6.5 Wherever required, you can contact us through contact information provided in this Privacy Policy, notably to exercise your rights detailed above. If we have a reasonable basis to believe that your request is fraudulent and/or cannot be verified, or certain personal data rights are not stipulated by law in your country and region, we will reject your request.

6.6 You shall have the right to lodge a complaint with the data protection supervisory authority of your habitual residence, as applicable, in case you believe that the processing of your personal information infringes any applicable regulation.

7. How Golden Deals GH protects Personal information

7.1 Golden Deals GH only retains your personal information for the time period necessary for the purposes described in this Privacy Policy and as required by applicable laws and regulations.

7.2 Golden Deals GH uses various management policies (such as establishing information security system; signing a confidentiality agreements with information management employees; allowing only work-related employees to access the information collected; and other similar policies) and security techniques and procedures (such as entering passwords before access, access control isolation, monitoring for computer use, etc.) to prevent the loss of information, improper use, and unauthorized reading or disclosure. For example, in some services, Golden Deals GH uses encryption technology (such as TLS) to protect the personal information you provide. However, please understand that due to technical limitations and possible malicious means, it is impossible for any company providing Internet-related services to guarantee 100% security of information, even if all efforts are made to strengthen security measures. You need to understand that the systems and communication networks you use to access Golden Deals GH services may be subject to problems that are beyond Golden Deals GH’s control.

7.3 If Golden Deals GH is informed that the security of data it has acquired and stored is compromised or the user’s nonpublic information is disclosed to an unrelated third party due to external acts (such as cyber attack), Golden Deals GH will take reasonable actions. These actions may include internal investigations, reporting and notification to law enforcement agencies, and cooperation with the law enforcement agencies, and other actions Golden Deals GH may consider appropriate to reduce the impact of data leakage accidents on users, notwithstanding any disclaimer in this Policy. In parallel, Golden Deals GH will take legal and reasonable steps it may deem appropriate to notify the relevant users, informing them of the information disclosed and the extent to which we are aware of such situations.[2]

8. Protection of minors’ personal information

8.1 Our products and services are primarily designed for adults. Anyone who is identified to be a minor customer under the laws of the country in which (s)he is located must obtain the consent of his or her parents or guardians before using our products and services upon purchase.

8.2 We value the privacy protection of minors and encourage parents to always play an active role in their child’s online experience.

9. Third-party service

9.1 This Privacy Policy does not apply to products and services provided by third parties, except service providers we engage to provide services to you as described in this Privacy Policy. Golden Deals GH products and services may include products and services from third parties, as well as links to third-party websites. In general, if these products and services are not displayed or linked to Golden Deals GH’s Privacy Policy or in other ways indicating that Golden Deals GH is the data controller or joint data controller, the Privacy Policy of the third party should apply with respect to any personal data processed.

9.2 We are not responsible for how third parties collect, use, share, transfer and protect user’s personal information, and cannot control how it is processed.

9.3 To avoid any misunderstandings, please refer to this third party’s service agreement and read its privacy policy.

10. Change and modification

10.1 You may request a copy of this Privacy Policy from us using the contact details listed below. We may amend or update this Privacy Policy from time to time. You will be able to see our last updated privacy policy, along with its revision date. The revised privacy policy will take effect from the date of publication. Please check the Privacy Policy from time to time to confirm whether we have made any changes with reference to use of personal information.

10.2 If any changes to this Privacy Policy have a material impact on your rights, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.

Notification and delivery

11.1 Any notice from Golden Deals GH will be sent to the email address, phone number, and/or mailing address left when you register for an account or purchase of Golden Deals GH product, or pushed directly through mobile phone system. If sent via electronic methods, notice shall be deemed served when your device or the used electronic system receives the message; if sent by courier, it shall be deemed served on the third day after sending out.

11.2 If you have any questions, comments, suggestions or doubts about this Privacy Policy or our products, please feel free to give us a feedback. Our contact:

  • E-mail address: privacy@goldendealsgh.com

 

Last updated date: May 04, 2019.